Free up your time

Laundry Pickup and Delivery Service

Premium quality laundry service at your doorstep

Sometimes visiting our warm and welcoming store in Dau, Mabalacat is simply not possible – sad but true.

While every visit should ideally be done during your free time, there may be occasions when you’re stuck in the office or at home. You also might be with a friend or a loved one and you just can’t find the right time to drop off you laundry.

For these occasions, we are pleased to announce that we’ve partnered up with the elite on-demand personal logistics support Papa.ph.

About papa.ph and why we chose them

At Soak N Relax, we pride ourselves on the quality of the service we provide – prompt laundry and iron services to customers that are always on-the- go, like students and professionals. We needed to partner with a company that understood the importance of this, and could deliver a laundry service experience to your doorstep. Papa.ph are the team to do this. As they say:

“We believe that our customers should not let the small tasks and long to-do lists get in their way to spend more time with their family and careers.
More than delivery of goods and parcels, bills payment and all-around solution finder, PAPA.ph is here to delight customers through our warm and personalised service.”

Guidelines for Papa-laba service of Papa.ph

    1. Clients should have a summary or breakdown of their clothes form to be forwarded to Papa Riders. This form will be forwarded and acknowledged by Soak N Relax (SNR) staff.
    2. Pick up schedule will be from 9-11am and delivery schedule will be from 5-9pm Monday to Saturday. For Sundays or separate schedules, you can message Papa.ph for booking and rates.
    3. Special Rate for Soak N Relax clients: PhP 99.00 for pickup and delivery of clothes for the first 3 kms from SNR shop. For pick up OR delivery only, rate is PhP 69.00
    4. SNR will securely package the items to prevent unauthorized opening of it as the Papa rider delivers. In the event that the client is contesting for a missing piece of clothing, Papa.ph will not be liable for this as long as the acknowledged form has been accepted by the staff in a complete and accurate manner. Client must notify Soak N Relax within 3 days from completion (drop-off by Papa.ph) of order for any lost or damaged items from that particular order, failure to do so constitutes waiver of a claim for any lost or damaged items from that order.
    5. In case of rain, extreme traffic and unexpected delays, Papa.ph will coordinate with the client and SNR to explain and adjust the situation and adjust the time to finish the task.
    6. Papa.ph will pay for the laundry fees of the client and this will be collected from the clients accordingly. Same price as in-store service and no markup.
    7. Soak N Relax and Papa.ph reserve the right to change or adjust these guidelines from time to time without prior notification, to serve you better.

How to order pickup and delivery

    • Send a message to Papa.ph via FB messenger
    • Chat with the service representative and place your order by selecting from available pick up times.
    • At the scheduled time, we drop by you home, dorm or office to pick up your laundry.
    • We take your laundry back to our shop to be processed and your clean clothes are returned nice and crisp the next day.